Mid-Level Supporter Experience Specialist

• Workplace flexibility including monthly RDO
• WWF-Australia Office location negotiable, Sydney or Melbourne preferred
• Ongoing, full time contract
• Join a diverse global network working for people and planet across 100 countries
• Work in a high performing, values-driven organisation

About Us

WWF-Australia is an award-winning and innovative organisation determined to do things differently. We use our superpowers to partner in delivering nature-positive solutions, empowering communities, and halting climate change – in Australia, the Asia-Pacific region, the Southern Hemisphere and globally. We are a values-driven organisation with a diverse global network of local organisations working in 100 countries. We work as a catalyst with communities, First Nations, governments, businesses, innovators, and philanthropists towards our global mission: to build a world where people live and prosper in harmony with nature.

Learn more about our 60-year history: https://www.youtube.com/watch?v=5OluzruE9zE

About the Role

The Mid-Level Supporter Experience Specialist is responsible for delivering a highly personalised stewardship and growth program to some of WWF’s most generous financial supporters.

Using both relationship fundraising and direct marketing skills, the position nurtures relationships with high-potential donors to maximise their giving; coordinates an engaging calendar of supporter benefits and journeys to retain support; and delivers a growth strategy to attract, convert, and retain new mid-level supporters.

Key Accountabilities (Refer to Position Description for full list of Key Accountabilities)

• Nurtures relationships with high-potential supporters to deepen their engagement with WWF and maximise giving.
• Plans and delivers integrated and strategic campaigns directed to mid-level supporters to increase giving.
• Makes one-to-one asks to increase giving of existing mid-level donors or uplift supporters into the mid-level giving program.

Skills, Knowledge and Experience (Refer to Position Description for full list of Selection Criteria)

• Experience in mid-level donor development programs, or a background in business development/account management.
• Excellent communication and influencing skills, with a track record of ‘making an ask’ that results in income generation.
• Excellent interpersonal skills, and the ability to build relationships internally and externally with a diverse range of people sensitively, and with respect for personal information.

Our Commitment to Diversity: WWF values diversity and is building a workforce that reflects the community we serve. WWF is an equal opportunity employer and Aboriginal & Torres Strait Islander peoples, people from culturally & linguistically diverse (CALD) backgrounds, sexuality and gender diverse (LGBTQIA+) community members, and people living with disabilities are encouraged to apply.

Our Commitment to Safeguarding: WWF-Australia is committed to acting with respect and upholding the human rights, welfare and dignity of all persons we employ, engage with or who are affected by our activities and work, with special regard for vulnerable individuals and children.

As part of your employment, you will be required to undergo background checks relevant to your position (eg. Police Checks, Working with Children Checks, Reference Checks), abide by our safeguarding policies, and sign our Safeguarding Code of Conduct.

You can find the full position description and selection criteria by clicking here.

Applications

Click here to apply.

Please include the following two attachments: (1) a cover letter/statements against the selection criteria and (2) your resume (CV).

We may review applications and interview candidates on a rolling-basis, therefore we encourage you to apply at your earliest convenience.

Note that applicants require current unlimited working rights in Australia to be eligible for this role.

Closing Date: 11:59PM, Tuesday 15th October